Return & Exchange Policy

We want you to be happy with your order. If you are not satisfied, you can return or exchange your item within 7 days of delivery.

Eligibility

• The item must be unused and unopened, in its original sealed packaging.
• You must contact us within 7 days of receiving your order.
• Please keep your order number ready.

Damaged, faulty or wrong items

If your parcel arrives damaged, faulty or you received the wrong item, contact us within 7 days of delivery with a photo of the item and packaging. We will send a replacement or give you a full refund at no extra cost to you.

How to start a return or exchange

Email us at jperfumdeals@gmail.com with your order number and the reason for the return. We will reply with the return instructions.

Refunds

Once we receive and check the returned item, we will process your refund to your bank account or mobile wallet (e.g. JazzCash / Easypaisa). We will confirm once the refund has been sent.

Exchanges

If you would like a different fragrance, we will exchange your unopened item for another product of the same price, subject to availability.

Contact

J. PERFUM DEAL, G9 Markaz, Islamabad, Pakistan
Email: jperfumdeals@gmail.com